Answers to common questions
Find practical answers before you begin with Novary.
This resource answers practical questions about registration, verification, the minimum deposit (R250), withdrawals, information security and the AI tools available through Novary. It is intended to explain the onboarding process and the importance of responsible risk management.
Online trading may result in the loss of part or all of the capital you commit. Novary makes no guarantee about returns: alerts and analysis can support your review process, but they do not replace your judgement. Please read the linked terms, privacy notice and cookie policy carefully.
If your question is not covered here, English-language assistance is available through the Contact page for onboarding, documentation, processing timelines and dashboard access on desktop or mobile.
The terms of service and privacy notice also explain the rights, responsibilities and personal-data handling connected with your Novary account.
Answers to your questions
Find practical answers before you begin with Novary.
How does Novary work?
Novary uses AI-supported analysis to monitor financial markets in real time, surface potential setups and provide alerts alongside risk-management features.
Can I use it without trading experience?
No. The platform walks you through signing up, making a deposit and finding your way around; additional tools can be explored at your own pace.
How is my information protected?
Secure connections, identity checks and the steps for deposits and withdrawals are outlined beforehand. Trading carries a real possibility of losing capital.
Are returns guaranteed?
There is no promise of a particular return. Outcomes are influenced by your capital, approach, market conditions and risk controls.
What instruments can I access?
You can view digital assets and instruments from several markets in one dashboard, supported by alerts and optional assisted automation.
Does Novary work on a phone?
Yes. The layout is designed for smartphones and current browsers, while your preferences remain aligned across devices.
Where can I reach customer support?
For account, deposit, withdrawal or platform questions, please use the Contact page.
What are the first steps to join?
Submit the sign-up form, complete the verification steps and open the dashboard. Guidance is provided before each confirmation.