Your Privacy
Updated on: 1 May 2025
Novary Inc. (“Novary”, “we”, “us” or “our”) takes privacy seriously. This policy describes how we collect, use, disclose and protect information when you visit our website Novary.live and use our AI trading platform, together called the “Service”. Read these terms carefully; if you disagree with them, discontinue use of the Service.
1. Data We Gather
1.1 Details You Give Us
When you open an account or use the Service, we may collect the following:
- Identity information: your full name and date of birth.
- Contact information: email, telephone number and residential address.
- Financial information: broker API keys, whether read-only or execution-enabled, plus investment preferences and risk settings. We do not retain complete broker login details or card numbers.
- Account profile: username, strategy choices and notification preferences.
- Messages: communications sent through support channels or email.
1.2 Data Collected Automatically
Using the Service also generates certain technical information, which we collect automatically:
- IP address, browser and browser version, and operating system.
- Visited pages, selected functions, time on site and clickstream information.
- Device identifiers and mobile advertising identifiers where relevant.
- Information from cookies and tracking tools (see our Cookie Policy).
1.3 Data Supplied by Others
Information may also come from identity-check providers, fraud-monitoring services and analytics partners. We may combine those details with information already held to improve security and accuracy.
2. Uses of Your Information
We process collected information in order to:
- Open and administer your account and deliver the Service.
- Handle trading signals and automated orders through brokers you connect.
- Tailor the experience and present relevant market information.
- Deliver service messages, including confirmations, trade notices and security warnings.
- Send promotional messages when you have agreed or the law allows it.
- Identify, examine and stop fraud or other unlawful conduct.
- Meet applicable legal and regulatory duties.
- Test, improve and create Service features using aggregated, anonymised information.
3. Processing Grounds for EEA and UK Users
For users in the European Economic Area or United Kingdom, personal data is handled on these legal grounds:
- Contract performance: needed to deliver the Service requested by you.
- Legitimate interests: including security, fraud prevention and improving the product.
- Legal requirement: meeting financial-regulation and tax obligations.
- Permission: for marketing and optional cookies; you may withdraw permission at any time.
4. When We Share Information
We do not trade in personal information. It may be disclosed to:
- Service suppliers: hosting, email, analytics and support providers bound by contract to safeguard your information.
- Linked brokers and exchanges: only the API instructions needed to carry out the strategy you have configured.
- Public authorities: where legislation, a court directive or protection of our rights requires it.
- Corporate transactions: during a merger, acquisition or asset transfer, provided the new owner continues to follow this policy.
5. Transfers Across Borders
Novary operates internationally. Your information may be transferred to and handled in jurisdictions outside your country, including the United States and countries within the European Union. When applicable, we rely on European Commission-approved Standard Contractual Clauses to protect international data transfers.
6. How Long We Keep Data
We keep personal information while your account remains open or for as long as delivering the Service requires. Following closure, some records may be kept for up to seven years to meet financial regulatory duties. Aggregated and anonymised analytics may be retained without a fixed end date.
7. Your Data Rights
Rights available to you may depend on where you live and can include the ability to:
- Obtain a copy of the personal information we hold.
- Ask us to correct incomplete or inaccurate information.
- Seek deletion of your information, sometimes called the “right to be forgotten”.
- Challenge or limit certain forms of processing.
- Receive your information in a structured, machine-readable format.
- Revoke consent at any time, without changing earlier lawful processing.
To request any of these rights, email . We normally reply within 30 days.
8. Keeping Information Secure
We use recognised security controls such as TLS 1.3 for data in transit, AES-256 at rest, multi-factor authentication, role-based permissions and annual independent penetration tests. No system can be guaranteed completely secure. Use a strong, unique password and turn on two-factor authentication.
9. Cookies and Similar Tools
Cookies and related tracking technologies help us run and enhance the Service. Further information is available in our Cookie Policy.
10. Privacy of Children
The Service is intended for people aged 18 or older. We do not knowingly gather children’s personal information. If you think a child has sent us personal data, tell us and we will remove it promptly.
11. Revisions to This Policy
We may revise this Privacy Policy from time to time. Important changes will be communicated through a website notice or email. Using the Service after the revised effective date indicates acceptance of the updated policy.